All sales are final, products
returns are not accepted.
For our now out of production
JFRocks CD-ROMs, all defects and non-working replacement requests must
have been made within 30 days of purchase. Thusly they are no
longer supported at this time. CD-ROMs you received should be tested
immediately upon receipt and we suggest backing them up on your hard drive
or on backup disks. JFRocks.com reserves the right to not honor
replacement requests made beyond the 30 day mark, however, we can and
usually will help you out as we understand things happen. Defective
files on CD-ROMs are typically replaced via a download link provided to
you the customer. If the entire CD-ROM is defective and will not
load in your computer, options will be given to either send out a
replacement, or provide you with a download link for the entire CD-ROM.
**Note** The now out of
production (since 2005)
Van Halen album CD-ROMs, and VH-101 and VH-102 CD-ROMs are no longer
supported as of September 2012.
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